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> For a complete documentation index, see https://developers.duve.com/api-references/open-api/appendix/webhook-data-points-per-event/llms.txt.
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# Webhook Data Points per Event

This document describes the valid data points available for each webhook event type in Open API.

## Event Types and Their Data Points

### reservationCreated

**Description:** Reservation created

**Available Data Points:**

- `apartmentNumber`
- `durationOfStay`
- `earliestCheckInTime`
- `endDate`
- `estimatedCheckInTime`
- `estimatedCheckOutTime`
- `externalId`
- `externalPropertyId`
- `fullPrice`
- `guestAppLink`
- `guestCountry`
- `guestProfiles`
- `guestsInfo`
- `lastName`
- `latestCheckOutTime`
- `numberOfGuests`
- `preCheckInLink`
- `preCheckOutLink`
- `reservationId`
- `sId`
- `startDate`
- `timestamp`
- `verifiedEmail`
- `verifiedFirstName`
- `verifiedLastName`
- `verifiedPhone`

### updateReservationStatus

**Description:** Reservation status updated

**Available Data Points:**

- `apartmentNumber`
- `bookingStatus`
- `company`
- `companyName`
- `currentStatus`
- `durationOfStay`
- `earliestCheckInTime`
- `endDate`
- `estimatedCheckInTime`
- `estimatedCheckOutTime`
- `externalId`
- `externalPropertyId`
- `guestCountry`
- `guestProfiles`
- `guestsInfo`
- `lastName`
- `latestCheckOutTime`
- `numberOfGuests`
- `pmsExternalId`
- `reservationId`
- `source`
- `startDate`
- `statusToUpdate`
- `timestamp`
- `verifiedEmail`
- `verifiedFirstName`
- `verifiedLastName`
- `verifiedPhone`

### preCheckInStarted

**Description:** Pre Check-in started

**Available Data Points:**

- `airportLanding`
- `allowOptInMarketing`
- `arrivalMethod`
- `checkInOption`
- `clientExternalId`
- `company`
- `creditCardUploaded`
- `customFieldsAnswers`
- `earliestCheckInTime`
- `endDate`
- `estimatedCheckInDateTime`
- `estimatedCheckInTime`
- `externalId`
- `externalPropertyId`
- `flightNumber`
- `flightOrigin`
- `galleryLink`
- `guestCategoryCode`
- `guestCountry`
- `guestProfiles`
- `guestsInfo`
- `humanReadable`
- `isQuickAction`
- `landingTime`
- `latestCheckOutTime`
- `membershipIndication`
- `membershipType`
- `needTransport`
- `origin`
- `paidForStay`
- `passportUploaded`
- `platformReferral`
- `pmsExternalId`
- `preferredLanguage`
- `reservationId`
- `reservationLink`
- `signDocumentName`
- `skipStayPaymentStep`
- `skippedSignedDocument`
- `source`
- `startDate`
- `timestamp`
- `trainStation`
- `tz`
- `verifiedAdults`
- `verifiedBabies`
- `verifiedChildren`
- `verifiedEmail`
- `verifiedFirstName`
- `verifiedLastName`
- `verifiedPhone`

### preCheckInUpdated

**Description:** Pre Check-in updated

**Available Data Points:** Same as `preCheckInStarted`

### preCheckInDone

**Description:** Pre Check-in completed

**Available Data Points:** Same as `preCheckInStarted` plus:

- `prefix`

### preCheckOutUpdated

**Description:** Pre Check-out updated

**Available Data Points:**

- `allowOptInMarketing`
- `apartmentNumber`
- `bookingStatus`
- `checkOutReview`
- `checkOutScore`
- `clientExternalId`
- `company`
- `creditCardUploaded`
- `durationOfStay`
- `endDate`
- `estimatedCheckOutDateTime`
- `estimatedCheckOutTime`
- `externalId`
- `externalPropertyId`
- `guestCountry`
- `guestProfiles`
- `guestsInfo`
- `humanReadable`
- `lastName`
- `latestCheckOutTime`
- `needTransport`
- `numberOfGuests`
- `paidForStay`
- `pmsExternalId`
- `propertyIssues`
- `reservationId`
- `reservationLink`
- `skipStayPaymentStep`
- `source`
- `startDate`
- `timestamp`
- `verifiedAdults`
- `verifiedBabies`
- `verifiedChildren`
- `verifiedEmail`
- `verifiedFirstName`
- `verifiedLastName`
- `verifiedPhone`

### preCheckOutDone

**Description:** Pre Check-out completed

**Available Data Points:** Same as `preCheckOutUpdated`

### pendingOrderCreated

**Description:** Pending order created

**Available Data Points:**

- `allowOptInMarketing`
- `amountDue`
- `apartmentNumber`
- `bookingStatus`
- `clientExternalId`
- `companyData`
- `creditCardUploaded`
- `durationOfStay`
- `endDate`
- `externalId`
- `externalPropertyApiKey`
- `externalPropertyId`
- `extraCharges`
- `firstName`
- `groupMemberExternalId`
- `guestCountry`
- `guestExternalId`
- `guestProfiles`
- `guestsInfo`
- `hostFullAddress`
- `humanReadable`
- `humanReadableComment`
- `isChild`
- `isParent`
- `itemExternalId`
- `lastName`
- `link`
- `numberOfGuests`
- `orderDetails`
- `paidReservations`
- `productDetails`
- `refundedAmount`
- `refundPercentage`
- `reservationId`
- `source`
- `specialRequests`
- `startDate`
- `timestamp`
- `verifiedEmail`
- `verifiedFirstName`
- `verifiedLastName`
- `verifiedPhone`

### orderCreated

**Description:** Order created

**Available Data Points:** Same as `pendingOrderCreated` plus:

- `daysBeforeCheckin`
- `platformReferral`
- `appReferral`

### orderCancelled

**Description:** Order cancelled

**Available Data Points:** Same as `pendingOrderCreated`

### orderRefunded

**Description:** Order refunded

**Available Data Points:** Same as `pendingOrderCreated`

### orderDenied

**Description:** Host denied the order

**Available Data Points:** Same as `pendingOrderCreated`

### orderExpired

**Description:** Order request has expired

**Available Data Points:** Same as `pendingOrderCreated`

### guestDocumentUploaded

**Description:** Guest document uploaded

**Available Data Points:**

- `clientExternalId`
- `company`
- `companyName`
- `documents`
- `durationOfStay`
- `externalId`
- `externalPropertyId`
- `guestCountry`
- `guestProfiles`
- `guestsInfo`
- `lastName`
- `link`
- `numberOfGuests`
- `reservationId`
- `source`
- `timestamp`
- `uploadedDocsEmailSentIndex`
- `verifiedEmail`
- `verifiedFirstName`
- `verifiedLastName`
- `verifiedPhone`

### guestFullDocumentUploaded

**Description:** Guest full document uploaded

**Available Data Points:** Same as `guestDocumentUploaded`

### guestLinkOpenedGuestApp

**Description:** Guest link opened Guest app

**Available Data Points:**

- `bookingStatus`
- `clientExternalId`
- `currentStatus`
- `durationOfStay`
- `endDate`
- `estimatedCheckInDateTime`
- `estimatedCheckOutDateTime`
- `externalId`
- `guestCountry`
- `guestLink`
- `guestProfiles`
- `guestsInfo`
- `lastName`
- `membershipIndication`
- `membershipType`
- `numberOfGuests`
- `reservationId`
- `startDate`
- `timestamp`
- `verifiedEmail`
- `verifiedFirstName`
- `verifiedLastName`
- `verifiedPhone`

### guestLinkOpenedCheckIn

**Description:** Guest link opened Online Check-in

**Available Data Points:** Same as `guestLinkOpenedGuestApp`

### guestLinkOpenedCheckOut

**Description:** Guest link opened Online Check-out

**Available Data Points:** Same as `guestLinkOpenedGuestApp`

### messageSent

**Description:** Message sent

**Available Data Points:**

- `apartmentNumber`
- `author`
- `chatId`
- `clientExternalId`
- `crsExternalId`
- `externalId`
- `floor`
- `guestChatLink`
- `messageContent`
- `pmsExternalId`
- `preferredLanguage`
- `reservationId`
- `sentAt`
- `sentVia`
- `timestamp`
- `verifiedEmail`
- `verifiedPhone`

### reservationRoomAssign

**Description:** Reservation room assigned

**Available Data Points:**

- `apartmentNumber`
- `bookingStatus`
- `clientExternalId`
- `company`
- `companyName`
- `currentStatus`
- `earliestCheckInTime`
- `endDate`
- `estimatedCheckInTime`
- `estimatedCheckOutTime`
- `externalId`
- `externalPropertyId`
- `guestAppLink`
- `latestCheckOutTime`
- `pmsExternalId`
- `preCheckInLink`
- `reservationId`
- `sId`
- `source`
- `startDate`
- `statusToUpdate`
- `timestamp`

### reservationDetailsUpdated

**Description:** ETA, ETD, or stay dates updated

**Available Data Points:**

- `apartmentNumber`
- `bookingStatus`
- `company`
- `companyName`
- `currentStatus`
- `earliestCheckInTime`
- `endDate`
- `estimatedCheckInTime`
- `estimatedCheckOutTime`
- `externalId`
- `guestAppLink`
- `latestCheckOutTime`
- `pmsExternalId`
- `preCheckInLink`
- `preCheckOutLink`
- `reservationId`
- `sId`
- `startDate`
- `timestamp`

### basicMarketingStatusUpdated

**Description:** Basic marketing status updated

**Available Data Points:**

- `apartmentNumber`
- `basicMarketingConsent`
- `company`
- `currentStatus`
- `endDate`
- `externalId`
- `firstName`
- `lastName`
- `reservationId`
- `startDate`
- `timestamp`
- `verifiedEmail`
- `verifiedPhone`

### externalMarketingStatusUpdated

**Description:** External marketing status updated

**Available Data Points:**

- `bookingStatus`
- `company`
- `companyName`
- `currentStatus`
- `endDate`
- `externalId`
- `externalMarketingConsent`
- `firstName`
- `lastName`
- `reservationId`
- `startDate`
- `timestamp`
- `verifiedEmail`
- `verifiedPhone`