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  • PMS API
    • Introduction
    • Best practices
    • Error manual
    • Webhooks
  • Duve Connect
    • Introduction
    • Best practices
    • Outgoing webhooks
    • Incoming Duve Connect
  • Open API
    • Introduction
    • Best practices
    • Error manual
    • Rate limit
    • Postman guide
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  • Steps to Configure Incoming API Calls in DuveConnect
  • 1. Access DuveConnect Settings
  • 2. Create a New Connection
  • 3. Provide Setup Information to the Third Party
  • 4. Update Scopes When Necessary
  • Managing Access Tokens
  • Monitoring and Logs
Duve Connect

Incoming Duve Connect

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To successfully complete the DuveConnect integration, follow the steps below to configure and manage incoming API calls from your third-party system to Duve. This setup allows data synchronization and population of additional fields in Duve.

Steps to Configure Incoming API Calls in DuveConnect

1. Access DuveConnect Settings

  • Navigate to Settings > Connections > DuveConnect in your Duve account.

2. Create a New Connection

  • Click Create New Connection and configure the following:
    • Name: Enter a unique name for the connection and an optional description for clarity.
    • Scope: Add the additional field names that will be populated via the third-party integration.
  • Click Create to proceed to the Configuration page.

3. Provide Setup Information to the Third Party

  • Access Token:
    • Click Show to reveal and copy the access token.
    • Share the token with your third-party supplier for authorization.
  • Code Example:
    • Copy the example code displayed on the page.
    • Replace <ACCESS_TOKEN> with the provided token in the code.
    • Ensure the Reservation ID field is correctly populated with the data sent from the third party.
    • Populate the Value field with the relevant data to be synced with Duve.

4. Update Scopes When Necessary

  • If you modify or update scopes, generate a new access token:
    • A prompt will notify you to replace the token in the third party’s system.
    • Share the updated token with the supplier to ensure continued integration.

Managing Access Tokens

  • Rotate Later: Creates a new token while keeping the old token active for 7 days.
  • Rotate Now: Immediately revokes the old token and generates a new one.

Monitoring and Logs

  • Access the Logs tab to track incoming requests from your third-party supplier.
    • Status Codes:
      • 200: Success (Green).
      • 400: Failed (Red).
    • Hover over the Data column to vie