Webhook events

Below is the list of webhook event keys supported by Duve Connect. Use these values in the event field when creating or updating a webhook.

Event key	Description
reservationCreated	Reservation created
updateReservationStatus	Reservation status updated
preCheckInStarted	Pre Check-in started
preCheckInUpdated	Pre Check-in updated
preCheckInDone	Pre Check-in completed
preCheckOutUpdated	Pre Check-out updated
preCheckOutDone	Pre Check-out completed
guestDocumentUploaded	Guest document uploaded
guestFullDocumentUploaded	Guest full document uploaded
guestLinkOpenedGuestApp	Guest link opened Guest app
guestLinkOpenedCheckIn	Guest link opened Online Check-in
guestLinkOpenedCheckOut	Guest link opened Online Check-out
pendingOrderCreated	Pending order created
orderCreated	Order created
orderCancelled	Order cancelled
orderRefunded	Order refunded
orderDenied	Host denied the order
orderExpired	Order request has expired
messageSent	Message sent
reservationRoomAssign	Reservation room assigned
reservationDetailsUpdated	ETA, ETD, or stay dates updated
basicMarketingStatusUpdated	Basic marketing status updated
externalMarketingStatusUpdated	External marketing status updated

Notes:

Some events enable the valueNameToCompare field (e.g., reservationDetailsUpdated) to target specific value changes such as ETA, ETD, or stayDateChanged.