Open APIAppendix

Webhook events

Below is the list of webhook event keys supported by Duve Connect. Use these values in the event field when creating or updating a webhook.

Event keyDescription
reservationCreatedReservation created
updateReservationStatusReservation status updated
preCheckInStartedPre Check-in started
preCheckInUpdatedPre Check-in updated
preCheckInDonePre Check-in completed
preCheckOutUpdatedPre Check-out updated
preCheckOutDonePre Check-out completed
guestDocumentUploadedGuest document uploaded
guestFullDocumentUploadedGuest full document uploaded
guestLinkOpenedGuestAppGuest link opened Guest app
guestLinkOpenedCheckInGuest link opened Online Check-in
guestLinkOpenedCheckOutGuest link opened Online Check-out
pendingOrderCreatedPending order created
orderCreatedOrder created
orderCancelledOrder cancelled
orderRefundedOrder refunded
orderDeniedHost denied the order
orderExpiredOrder request has expired
messageSentMessage sent
reservationRoomAssignReservation room assigned
reservationDetailsUpdatedETA, ETD, or stay dates updated
basicMarketingStatusUpdatedBasic marketing status updated
externalMarketingStatusUpdatedExternal marketing status updated

Notes:

  • Some events enable the valueNameToCompare field (e.g., reservationDetailsUpdated) to target specific value changes such as ETA, ETD, or stayDateChanged.